Tata Docomo — message not sending

I am DoCoMo user of about 6 years, almost last 15 days message was not sending from my phone. But I am receving the message from others.
Could please help me...
Note : I am trying to contact customer complaint "198" unfortunately I can't able to connect DoCoMo due to language issue (customer support person was only speak in Hindi), And also I am trying #33*1234#
This also not working..
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Tata DoCoMo customer support has been notified about the posted complaint.
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On my Docomo number 2 value added services were stated automatically 20 minutes ago . And deductions of ₹100.
I didn't do anything. My phone was on charging. Only the internet was on. And it's not the furst this happened. And they don't even give refund.

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