[Resolved] Tata Docomo — Message not sent

veeranagaraju

from Bengaluru, Karnataka

Address:

560062

Hello, this is veeranagaraju from bengaluru (Karnataka). I am having a tata docomo prepaid sim card from around last 1 years. I am having issue with sms sending from my number from last 1 month. When i am sending an sms it always says "message not sent". Tata docomo guys says that there is no issues with the network i have called the customer care several times but the issue has not been resolved from last 20days. And i am having trouble due to not able to receive import sms from my banking and financial related details. Please help.

Thanks®ards
E veeranagaraju

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Mar 29, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Feb 22, 2017

Updated by veeranagaraju my mob no :[protected]

Verified Support

Feb 23, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Feb 25, 2017

Tata DoCoMo Customer Care's response We would like to inform you that, in order to process the concern we need your Tata Docomo number. Hence, we request you to revert us with the valid 10 digit Tata Docomo number in order to assist you better.