Tata Docomo — misleading activation plan

Address:

Erode, Tamil Nadu

Hi Sir, I am Prabhu, using tada docomo number for past 1.5 years. My mobile number is [protected]. On 28Feb2014, I activated 2G plan for Rs.31 using non-renewal plan. Today I observed Rs.31 keep on defected from my account for every week.When I conducted customer care, they are claiming that I went for renewal plan, so they detecting the amount. I told them I didn't went for renewal plan, but they are not at all listening. They keep on telling, I went for renewal plan. The fact is that I didn't use Internet, not even 1Kb. Looks they always believe that their, but not customer. The main problem is that they always activating renewal plan if we go for plan activation using *141#(even if we go for non-renewal plan). Thanks, Prabhu