[Resolved] Tata Docomo — Missed Call alerts

satya naveen

from Chennai, Tamil Nadu

Address:

600094

Dear Tatat Docomo,

I am using your services for more than 6 years in Chennai.
From past 1 year I am facing a problem with missing alerts.
Each time they are charging 1 rupee for 3 numbers.
If I switch off my mobile, then I am ready to pay for the call I missed during that time. But because of your network issues (or bad network) I am not able to get calls, then this is your responsibility to provide the details for free. Or else you need to improve your network ASAP. Kindly resolve the issues.

Best Regards
Satya
[protected]@gmail.com

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May 10, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 26, 2017

Kalpu123's response My home sefty information

Verified Support

Mar 30, 2017

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

Apr 04, 2017

Updated by satya naveen My Tata DOCOMO number: [protected].
alternate contact number:[protected].
MY location is chennai.