Tata Docomo — Misuse of Tele Calling Guidelines and threatening the customer

Tata Docommo has been calling customers from the non sales number. I have bee receiving calls from [protected] which is a non sales or service number. For my account No[protected]. I have requested for disconnection of account which never happened on time. They continued charging till the limit get exhausted. To adjust the same they have utilized the deposit of Rs 1500 deposit to them. Now they are asking to refund the router else they will charge me 4500 additional which is completely cheating on top of it they are threatening to sent the legal notice.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,

Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo

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