[Resolved]  Tata Docomo — Mobile internet connection

Address:

Pune, Maharashtra, 411018

I m using 2g tata docomo internet connection and my monthly bill never exceeds rs 400. Recently to my surprise tata docomo charged me a sum of rs 1980. They mentioned that i used 3g data since my mobile supports 3g sim. When told that i have opted for 2g plan and not 3g, they replied that i have changed setting in my mobile to use 3g instead of 2g and with that the company is obliged to charge for 3g without intimating the customer. The most hilirious part is that they charged me with 2g rate for the initial 2gb data as per plan and that above 2gb is charged as per 3g rates 1p/kb. My basic question is that if a customer has opted for 2g plan then why he is provided 3g network? The second comic thing is that when i told them to disconnect my sim and stop the service they told me that i will have to pay 7000 rs to close the connection since i used those new 2gb data with 2g and additional 3g data worth some 5000rs within 10 days. Sabse bada joke, i[censored] use tata docomo network to open any site it will take so much time that within that time 200 babies must be born globally. Worst network.