Comments
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number. However, the same was not possible as the call was not answered.
In this regards, we would like to inform you that would like to inform you that as per our records a recharge RC249 on dated[protected] at 01:44pm was success and active on your number, your account has been credited with the benefits as Validity: 60days, 3840MB data and the same has been lapsed with the another recharge of RC5 on[protected]:09pm for which your account has been credited with the benefits as 25MB of data valid till mid night. Hence the existing data balance has been lapsed.
Kindly note that, when a new data pack is activated on your number, by default the existing data pack gets lapsed by the new recharge (either it may be 3G or 2G). I request you to check with the attachment.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number. However, the same was not possible as the call was not answered.
In this regards, we would like to inform you that would like to inform you that as per our records a recharge RC249 on dated[protected] at 01:44pm was success and active on your number, your account has been credited with the benefits as Validity: 60days, 3840MB data and the same has been lapsed with the another recharge of RC5 on[protected]:09pm for which your account has been credited with the benefits as 25MB of data valid till mid night. Hence the existing data balance has been lapsed.
Kindly note that, when a new data pack is activated on your number, by default the existing data pack gets lapsed by the new recharge (either it may be 3G or 2G). I request you to check with the attachment.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.