Tata Docomo — MONEY DEBITED FROM ACCOUNT AND RECHARGE NOT SUCESSFUL VIA ONLINE TRANSACTION

Tata Docomo — MONEY DEBITED FROM ACCOUNT AND RECHARGE NOT SUCESSFUL VIA ONLINE TRANSACTION

H hafiz.nb from Ernakulam, Kerala

i have done an online topup of rs 20 for my mob no:[protected] using oxycash-corporation net banking. RS 20 have been debited from my account but the recharge was unsucessfull. CORPNETBANKING REF NO:[protected] PLEASE TAKE ACTION . HOPE THE QUERY IS SOLVED SOON. +1 photos Was this information helpful? No (0) Yes (0)
Tata Docomo customer support has been notified about the posted complaint.
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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per the discussion over call on [protected], we would like to inform you that in case o[censored]nsuccessful recharge the debited amount will be credited back to your bank account with in 5 to 7 working days.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.