Comments
Dear Customer,
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that, the balance deduction is due to the value added service which was active on your number. This has been activated on 30-Oct-2014 from your handset.
We would like to inform you that the deducted amount of Rs. 100/-has been credited back in your account vide docket number ABAL[protected]. The above mentioned service has already been deactivated on your number to avoid any more deductions. It will get deactivated within 30 minutes. We request you to check your account balance by dialing *191*2#.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
Thanks and regards,
Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that, the balance deduction is due to the value added service which was active on your number. This has been activated on 30-Oct-2014 from your handset.
We would like to inform you that the deducted amount of Rs. 100/-has been credited back in your account vide docket number ABAL[protected]. The above mentioned service has already been deactivated on your number to avoid any more deductions. It will get deactivated within 30 minutes. We request you to check your account balance by dialing *191*2#.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
Thanks and regards,
Tata Docomo.
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+91 42 2646 2966
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.