Tata Docomo — Money getting deducted many times in a day by saying data usage. but i did not even turned on mobile data

Address:Bangalore, Karnataka, 560048
Website:tatadocomo

Hi, I am narayanaswamy m from Bangalore. my number is [protected]. I have wireless in my home so i dont want to use mobile data and i have turned off the mobile data option. still many times in a day money getting deducted from my mobile currency saying data usage charge. i am really frustrated with this kind of service.
Was this information helpful?
No (0)
Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

We tried to speak you personally on your number. However, the same was not possible as the call was not answered. We would like to inform you that your balance of 0.90/- has been deducted, as you have surfed internet on[protected] to[protected] used 9KB DATA at that time no data balance available in your account. Hence, you have been charged for the data usage from the main balance at 10p/10KB and the same cannot be refunded. Further, we would like to inform you that kindly off your mobile data or deactivate internet service on your number. So that you will not be charged in the future.

Regards,
Customer Care
Tata Docomo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information