[Resolved]  Tata Docomo — my all special balance is deducted from my account

Website:www.consumercomplaints.in

Hi,
I am getting text messages from contnt as your subscription to docomo deals is renewed at rs 7.00.
This message is coming for per day and my balance is deducted even if i am sending stop msg to 155223 and even call to 155223 (Toll free) and stop this subscription.
Now i don't have any balance in my account so i am not getting any such text message.
This subscription is activated from your side automatically.
I have not activate such any subscription, so please deactivate it soon.
Please do it on priority.
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Dec 23, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
Tata DoCoMo Customer Care's response
"Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO."
Complaint comments 

Comments

Iam tata docomo postpaid number iwant to change to prepaid
My telephone is out of order for the past three days. Please send someone to attend it I can not get incoming calls or make outgoing calls. Santhanam
I am using tatadocomo ([protected]) and i want to port to idea but iit is not sending msg to to 1900 please make sure to solve the problem
Hi, I'm using tata Docomo number and it is [protected]. They deactivated my number without prior notice. My number has been linked to banks, gas agencies etc. I don't know what to do.

They need to resolve this urgently.

Thanks
Ronak
Tata DoCoMo — special balance is deducted from my account


Hi,
I am getting text messages from contnt as your subscription to docomo deals is renewed at rs 6.38, rs 99, rs 7 and rs 35.
This message is coming under 3 days and my balance is deducted even if i am sending stop msg to 155223 and stop this subscription but not stop and even call to 155223 (Toll free) but there was not active any subscription. Then I call serval times customer care 198(Toll free) with different tata no. and then he will stop. But again they start new vas service without my confirmation.
Now one sim I have only 1 rs balance in my account and other sim I removed my phone.
This subscription is activated from your side automatically.
I have not activate such any subscription, so please deactivate it soon.
Please not again start any vas service
Please do it on priority.

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