[Resolved] Tata Docomo — MY balance 10 Rs and special amount 35 minute and 1021(approx) local minute deducted | |||
I have taken 7 days before a new sim card of TATA DOCOMO .After FRC I have 10 rs balance and 35 special minute and 1021 local minute and 335 mb data but now they deducted all my balance, special minute, local minute even i did not one call and did not open one page of internet in roaming.when i called to 121 number then he told me that your balance, special minute, and local minute is deducted because you uses internet in roaming ...how it is possible that minute and local minute is also deducted due to internet use such thing is not possible in any other service like relience so my complaint is... if possible then you help me to back my balance back... thank u Desh Deepak [protected](agra up west) Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Mr. Deepak,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding balance deduction. However, we are unable to contact you, since the call was not answered. Further we request you to provide us your correct alternate number to [protected]@tatadocomo.com for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata DOCOMO.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding balance deduction. However, we are unable to contact you, since the call was not answered. Further we request you to provide us your correct alternate number to [protected]@tatadocomo.com for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata DOCOMO.
[protected] this is my bsnbsnl Agra number
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.