Tata Docomo — my new sim not activated after around 2 months | |||
I have taken a new docomo sim from tata e-shop and the order no is:EC[protected] and the mobile no is:[protected] its not activated, and i visited branch 2 times, they said that the number is not opening, now when i visited the branch yesterday they are saying that the connection disconnected because that i have not called 59059 for 15 days after activation, i am not informed to my alternate number that my docomo sim activated, i payed 222 rs for the sim, please refund my money or provide another DOCOMO sim of same plan, my alternate mobile no:[protected], please solve my problem as soon as posiible thanking you sir, PANDU RANGA RAO G Was this information helpful? | |||
Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per the discussion over the call, we sincerely apologize for the inconvenience caused to you. In this regards, we are forwarding your concern regarding SIM to the respective team and shall revert shortly.
Regards,
Customer Care
Tata Docomo
As per the discussion over the call, we sincerely apologize for the inconvenience caused to you. In this regards, we are forwarding your concern regarding SIM to the respective team and shall revert shortly.
Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo