[Resolved] Tata Docomo — Network not working in International roaming | |||||
D/a, I ma using tata docomo sim from past 5 years, first time i came to uae here this sim was working for first 20 days after that suddenly network disappeared from past 5 days, i contacted tata docomo chat services on website of tata docomo. They people uneducated during chat they do not want to listen your query only are doing copy paste after seing your problem that you are on international roaming. Few are the suggestions they provided on chat: 1.) put the sim in other phone: this is how they are resolving network problem instead of doing it by there own end. 2.) maintain minimum account balance: rs 800 : same i did, still no network. After that i again catch them they suggested 3 way to call on international support no i. E.India international support no.: how do person call them from international this is their own duty but they are not ready to resolve. I suggest you all never never never go tata docomo network for overseas work. Gaurav (+[protected] Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Customer,
We would like to inform you that, we are unable to process your concern regarding balance depletion due to your valid Tata Docomo number was not provided by you. Hence, we request you to provide your valid Tata Docomo number along with the feasible timings which will assist us to get the needful done.
Regards,
Customer Care
Tata Docomo
We would like to inform you that, we are unable to process your concern regarding balance depletion due to your valid Tata Docomo number was not provided by you. Hence, we request you to provide your valid Tata Docomo number along with the feasible timings which will assist us to get the needful done.
Regards,
Customer Care
Tata Docomo
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Thanks and regards,
Customer Care,
Tata Docomo.