[Resolved] Tata Docomo — Network problem [ [protected] ]

Ali2016

from Vengurla, Maharashtra

Address:	431005
Website:	docomo

I have approached your 7 Hills Tata Docomo Office at Aurangabad and requested to port my Vodaphone connection to Docomo, and also requested for postpaid GSMconnection, but the executive named Aakash forcebly gave me
CDMA card which is not working and I am not getting the network,

Now without any alternative I have requested to close the connection

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Mar 14, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

Tata DoCoMo Customer Care's response "Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."

Verified Support

Feb 10, 2017

Tata DoCoMo Customer Care's response Dear Customer,

We tried to speak to you personally on your number. Unfortunately our multiple attempts in establishing a contact with you have failed. We regret for the inconvenience caused to you. We would like to inform you that we have registered your complaint regarding wrong commitment with the Service Request number[protected] and it is expected to be resolved by 14-FEB-2017 13:57 hrs. Also, upon verifying our records we found that your cancellation request registered on 06-FEB-2017 has been closed on 08-FEB-2017 15:17:35 hrs without processing. Further, we request you to provide your alternate contact number and appropriate time to speak to assist you further.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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Comments

[email protected]

from Gwalior, Madhya Pradesh

My pre paid no. [protected]

when my balance checking today. mess - call 533007 - tollfree.

i call the no.

They speaking in Hindi only, immediately i cut the call, with out my confirmation they activated chulbuli ( i don't what it is) and deducted Rs. 30 from my balance, this is not fair..

take necessary steps..

thank you.

hp_hardik

from Mumbai, Maharashtra

My old sim card lost then i got a sim card from docomo store they charged me 50 rs & they said it will activated on 03.02.2017, at 10 pm but not happened yet
my docomo number :- [protected]