[Resolved] Tata Docomo — Network went off automatically

Adangarh

from Bengaluru, Karnataka

Address:

560045

Hi team,
my Docomo number 7204***076 is not working, there is no network from 24hrs and I checked the sim in other mobile also and try to search for network but not able to register it. I went to Docomo store also and they tried as well but they ask me to pay 100. Rs to get new sim. I purchased this sim 1 year back only and it went off automatically.why I should pay 100rs ? This is very annoying since it is not my issue and mistake then also y I should pay 100 rs. Please check this problem otherwise I have to go for portability.

Abhishek Dangarh

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Jun 29, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.