[Resolved] Tata Docomo — New sim showing register fail

sonu bali

from Delhi, Delhi

Address:

144514

Hai am user of docomo new mobile no [protected] of dis month.it is my old number.this sim was break so i take it again wd same id my number i not working now its showing registration failed, this number was mine old .becoZ of broke i buy this number again wd same id proof, pleas activate it as soon as pissible

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Mar 5, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Jan 30, 2017

Updated by sonu bali Hai am user of docomo new mobile no [protected] of dis month.it is my old number.this sim was break so i take it again wd same id my number i not working now its showing registration failed .i have bought 3-4 before backwhat is conformation code?

Verified Support

Jan 31, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Feb 02, 2017

Tata DoCoMo Customer Care's response Dear Customer,

We tried to speak you personally on your number. However, the same was not possible as the number was switched off. We would like to inform you that, up on checking our records a SIM replacement request has been already raised with reference number IMSI[protected] on 01-FEB-2017 at 12:19:17AM. Further we request you to re-insert your SIM, also check with the other handset and select the network operator manually as Tata Docomo in your handset.

Thanks and Regards,
Customer Care
Tata DOCOMO