[Resolved]  Tata Docomo — no 3g internet working

Hi,
In sb road, 3g internet is not working, calling is working but internet is not working. Its not working from past 2 to 3 days. Last month its working properly but now a days its not working fully. Range is full but internet is not working.
I m unable to use internet in this area. So my internet pack is not useful. So please do something or install new tower in this area.
So please do the helpful.
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Jan 20, 2018
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

Just want to know
Respected Sir,
im in Dubai not receiving the sms.please solve my problem as soon as possible.my mob no is [protected].my mail id is [protected]@yahoo.com
im working here and i wont my mobile no active.
Tata DoCoMo Customer Care's response, Dec 20, 2017
Verified Support
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Dec 22, 2017
Verified Support
We would like to inform you that international roaming is a pre-activated service for your number. You should maintain a minimum balance of Rs.800/- while on International Roaming to make a call (Rs.99/- for rental & Rs.100 for making at least one min. call). Rs.99 /- will be deducted immediately whenever your handset latches with any network on International Roaming. Therefor you should do a manual search for network selection & select the available local network. Kindly note you will not be able to use data services and receive any OTP/Promotional SMS in international roaming.
Dear Sir,

please unbar outgoing call for reteler number -[protected], reteler is unbale to out going call & unable to any recharges to tata customer

so we requset you please Start Outgoing/ unbar on priroty

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