Tata Docomo — No Internet Service | |||
Gopal ch. Panigrahi ph.[protected] odisha on dt.10/07/2015 i subscribed a internet connection of Rs.149/- for 1.5 Gb data from main balance through USSD code, Rs.149 had deducted from balance & net balance came but no internet service, i inquired the customer care service they told to put out the sim & switch on . and also told we sent a message to you. i had been instructed if internet would not be there then the message contain a no. (toll free on docomo) i called to that no but no respond.Again i called to customer care but no respond till now. Pray interfere either connect internet or refund back the lost balance. Was this information helpful? | |||
|
Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per the discussion over the call, we would like to inform you that the recharge made on 10-7-15 of Rs.149 has been successfully updated and credited with the benefits of 1.5GB for 28 days.
Thanks and Regards,
Customer Care
Tata Docomo
As per the discussion over the call, we would like to inform you that the recharge made on 10-7-15 of Rs.149 has been successfully updated and credited with the benefits of 1.5GB for 28 days.
Thanks and Regards,
Customer Care
Tata Docomo
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo