[Resolved] Tata Docomo — No Network

sundeepan

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700059

Hello,
I have a taken a corporate connection of Tata DoCoMo for my company, has been using it since many years. Recently my company has changed its office to some new place and here there is no network coverage at all. Since its CUG none of my employee is also getting any coverage.
I registered a complain over phone as well as on email . After a long wait an executive came for a survey, but that didn't help.
He assured me to fix the issue ASAP but nothing has been done as of now.
I cant do any trading any business as my trading is mainly over calls.
THIS IS HAMPERING MY BUSINESS TOO MUCH.
I m trying calling them but they are just being ignorant and not receiving calls or giving lame excuses.

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Aug 9, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2017

Tata DoCoMo Customer Care's response "Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO."