[Resolved] Tata Docomo — non availability of network | |||
dear tata docomo officials as per your last comment against my complaint if you are not able to provide your network at my place so kindly suggest me in your next comment to change the network provider... or tell me why should i stay in tata docomo by paying full amount at the cost of non availability of network... thanks and regards Vikas Sethi [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata Docomo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
thanks to https://www.consumercomplaints.in - you are doing a great job.today i had got a call from tata docomo side in the evening, he seems me very educated and gentle person, by the way he was talking and providing information about the problem, he told me that there is some booster problem in the area where i am living, they are going to fix an extra booster to rectify network problem in my area, i feel so special, as i listen to this, but look at the other side of coin, i am not the only user in phase-2, mohali, punjab, who is facing this problem, i think same answer will be delivered to all of them also, so i asked them IF YOU PEOPLE ARE NOT GIVING ME THE FULL SERVICES THEN WHY I SHOULD PAY YOU FULL AMOUNT FOR THE SERVICES, and this time person, asked me to send a request on [protected]@tatadocomo.com...
(Strange, like full fee concession, like i am not economically sound to pay full expenses so, kindly, give me full or at least half fee concession...)
i refused and told him that i am on this website because i was not entertained initially by docomo persons when i contacted on given email id...
so, he hung up the call with attitude with no answer...
i was given discount of 500 rs for nov. month due to non- availability of network, i told them untill then they are not rectifying the problem, they will not get full bill amount...
i want to know TATA DOCOMO OFFICIALS if I am adjusting with the network issue, then why do not you people, ready to adjust with less amount, you give me services and get full amount, am i asking for some thing that is out of this world...
thanks a lot
regards
Vikas Sethi
[protected]
(Strange, like full fee concession, like i am not economically sound to pay full expenses so, kindly, give me full or at least half fee concession...)
i refused and told him that i am on this website because i was not entertained initially by docomo persons when i contacted on given email id...
so, he hung up the call with attitude with no answer...
i was given discount of 500 rs for nov. month due to non- availability of network, i told them untill then they are not rectifying the problem, they will not get full bill amount...
i want to know TATA DOCOMO OFFICIALS if I am adjusting with the network issue, then why do not you people, ready to adjust with less amount, you give me services and get full amount, am i asking for some thing that is out of this world...
thanks a lot
regards
Vikas Sethi
[protected]
Dear Customer,
As discussed over the call, we would like to inform you that your complaint has been resolved vide docket number[protected] on 09-NOV-2013 12:49 PM and you are getting low coverage issue, as you are using the connection 315 meters far away from the cell site.
You can also email us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer care,
Tata Docomo.
As discussed over the call, we would like to inform you that your complaint has been resolved vide docket number[protected] on 09-NOV-2013 12:49 PM and you are getting low coverage issue, as you are using the connection 315 meters far away from the cell site.
You can also email us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer care,
Tata Docomo.
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