Tata Docomo — Non delivery of internet data

Address:Pune, Maharashtra, 411047

I recharged my internet account of my phone number: [protected] for ₹259 balance deducted from my main account REF ID: 19875075 on[protected], the balance was deducted from my account but I did not receive Data balance in my account. The validity shows to be increased by a month but there's no data added. Seeking response and a proper fair action to resolve the issue.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

We would like to inform you that, upon verifying our records the recharge of RC 259 has been successfully done on your number on[protected] at 01.11AM credited with the benefit of 2GB 3G data for 28 days which is valid till[protected]. Hence, we request you to check the same by dialing *111*1#. Hence there is no discrepancy found.

Regards,
Customer Care
Tata Docomo

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