Tata Docomo — NON UPDATION OF PAYMENT

Address:Ahmedabad, Gujarat

Dear Concern, I Milan Solanki, Paid TATA Docomo bill of INR 320 at the DOCOMO Store Near Vijay Cross Road Ahmedabad on 22nd April, After 2 day i received a call asking for pending payment, I asked if the payment isnt reflecting in your system i got the answer NO, after 1 day My outgoing call barred despite of Payment. Please find the enclosed fpayment receipt for ready refrence. Kindly resolve the issue. Regards, Milan Solanki [protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

This is with reference to your complaint regarding the payment posting . At the outset, we sincerely regret the inconvenience caused to you.
We tried to speak to you personally on your numbers to understand your concern regarding billing for your Tata docomo account number . However, we are unable to contact you, since your call was not answered.
We would like to inform you that the bill payment of 320/- was been updated on your number on 28-APR-2015 through the Pre-Payment Cash and again you have paid the bill payment of 320/- on 28-APR-2015,

Hence, there is a extra bill payment of 320/- which will be adjusted in next month Outstanding bill amount


For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo

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