[Resolved] Tata Docomo — Not Able to connect to customer care depth.

adarshks27

Address:

411057

This is really frustrating...I am a tata docomo broadband wired customer and I tried contacting there customer service department regarding up gradation of my current plan...Each time I called them on[protected] they told me to follow a procedure and follow a specific Ivr option when I been doing the same all along i.e. calling the same number and following the same Ivr. Then they told me to call from different number I was calling from Dll they provided So called from a cell but all in vain

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Sep 23, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2016

Tata DoCoMo Customer Care's response Dear Customer,

We hear you and can help you. Kindly provide us with your contact details and account details to assist you.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Aug 23, 2016

Tata DoCoMo Customer Care's response Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.