Tata Docomo — Not credited full amount as promised

Address:Bangalore, Karnataka

Hi, My name is Rudeswar and my mobile number is [protected]. I would like to complaint strongly about TATA Docomo who is the worst company i have ever seen. They will send messages regarding the offers and trapping the customer to attract and recharge the amount. In my case i got a message on 13 may 2015 stating that if i recharge rupees 25 i will Rupees 35 rupees talktime with a validity of 30 days. But after doing that i didnt get full talk time and the validity is only two days. When i dialed 198 to complaint regarding this issue the executive who attended the call after listening to my quires he put down the call and blocked my number. I am no where standing these telecommunication companies are now doing this for multiple times. I want this issue to be highly escalated so that other people doesn't effect by this trap. Help in fighting with these companies.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO
Dear Customer,

As per the discussion over the call on your number, we would like to inform you that, kindly revert us at [protected]@tatadocomo.com with the screen shot of the message details where you have availed the special offer of Rs.25/- dated 13-06-15 for further assistance.

Thanks and Regards,
Customer Care
Tata Docomo

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