Tata Docomo — Not satisfied with service of tata docomo

Istiyak Raj

from Mumbai, Maharashtra

Address:

400092

Hi I also write a mail for my bill correction but no one help me till now.They are not any sense to handle customer.They only use our precious money and provided us worst service. They not resolved my issue till now o[censored]nnecessary bill amount.They only say it is charge of roaming but no one communicate me about roaming plan. my bill amount 2000 but i used my plan 899.So i only want to paid my bill amount 1100 so please look out this my problem and resolved it .My tata number [protected] Regards Istiyak [protected]

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,
As per the telephonic conversation on your number, you have expressed dissatisfaction towards delay in resolving the complaint regarding billing. We are sorry for the inconvenience and we assure you that your problem is being addressed. In this regards, we would like to inform you that our team is working on the same and we shall revert you shortly. Hence, we request you to bear with us in the interim.
Regards,
Customer Care
Tata Docomo

Istiyak Raj

from Mumbai, Maharashtra

Dear tata docomo,

In conversation on the phone your service representative tell me your problem solved after 16 jan but till now my broblem not resolved.
Please check my issue and resolved immediately

Regards

Istiyak.