[Resolved]  Tata Docomo — Number is not ported yet

Address:Nagpur, Maharashtra

I have applied for port on 30th may and my number has not been port yet. I have called customer care and the they said it will take 10 working days to port you number but now it's more than than and now i am unable to call customer care through my sim. So i want to know that whether my request is in process or i have to try again my docomo number is [protected]
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Jul 20, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2017
Tata DoCoMo Customer Care's response
As discussed during our telephonic conversation on your alternate number, we are glad to hear that you have decided to port in to our network. We value your decision and promise to serve you better.
Please find the process to be followed for MNP Port In (Mobile Number Portability).
1. You need to SMS, PORT <space> Mobile Number to 1900
2. After sending the SMS, you will receive an 8-digit alpha numeric UPC (Unique Porting Code) which is valid for 15 days
3. After receiving the UPC code, you need to submit the documents in the nearest Tata Docomo Brand Store with all the valid documents
- In case you are moving out of existing telecom circle, kindly visit your nearest Tata Docomo Brand Store in the new city for submission of documents and completing the National MNP process
4. The process of MNP will be completed within 7 working days and in the meanwhile you would be updated on the status through SMS
5. Please carry the following documents mentioned below:
a. Photograph -1
b. Proof Of Identity (Any one) - (Passport/ Photo Credit Card/ Voter ID Card/ PAN Card/ Arms license)
c. Proof of Address (Any one) - (Credit card statement (last 2 months)/ Passport/ Property Tax Receipt/ BSNL Telephone / Electricity Bill (last 2 months))

Address of nearest Tata Docomo Brand Store is mentioned below:
Store Name: SHREE MOBILE
Address: Indrapuri Shop No.12-A, Sector A, Shahid Bhagat Singh Market
Landmark: Opp BHEL Gate No 1, Piplani Bhopal
Pin code: 462021

In case you wish to visit any other store. You can get the store details from http://www.tatadocomo.com/brand-stores.aspx
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