[Resolved] Tata Docomo — Online marketing of sim card | |||||
I received a mail from tata docomo about 2gb 3g @ rs. 255 then i booked. But after receiving the sim card it was only 2g working sim. When i called to customer care and complaint about the situation then they saying we given advertisement of 3g but when people will enter his area code then after will not show there if 3g are not available in that particular area, it means people are going to buy 2g sim. Then i told them if like that then why its also not showing there it is 2g sim which people are going to buy then they refused to tell any thing and said will forward my complain to marketing team about the concern. Till date not yet received any updates from their end. Kindly solve the problem and revert me. Thanks Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.
Thanks and regards
Customer Care
Tata Docomo
Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.
Thanks and regards
Customer Care
Tata Docomo
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and regards,
Customer Care
Tata Docomo.