[Resolved] Tata Docomo — outgoing call and incoming calls details

mubeena p.k

from Kunnamangalam, Kerala

Address:

673015

Dear madam/sir,
Iam a business man. I cannot understand the reducing the call charge. So i need all outgoing call and incoming calls details & sms list of docomo mobile for the period of 1st september 2017 to 02nd october 2017. My number is [protected].
Please its very urjent please send to my email: [protected]@gmail.com as soon as possible.

Thanking you,

Regards,
Mubeena

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Dec 12, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Nov 10, 2017

Tata DoCoMo Customer Care's response We tried to speak you personally on your number. However, the same was not possible as the call was not busy, We would like to inform you that, There is no facility to providing the incoming call/SMS details from our end. Further, We would like to inform you that you can get the last 30 days outgoing details (calls, data, value added service deductions, recharges) for your number through the prepaid bill by sending an SMS as PREPAIDBILL <space> <EMAIL ID> to 121 from your mobile number. Please be informed that an amount of Rs.25/- will be deductible from the main account balance for this facility and you will receive the same within 5 working days.