[Resolved]  Tata Docomo — Outgoing Calls barred multiple times. Customer Care people worse to talk to

Address:

Bangalore, Karnataka

My Outgoing calls have been barred multiple time. I have submitted the documents 2 times in the past 14 days. Still there has been no action taken from the customer care. They have no idea as to why these call are being barred. They tell me that its from the Government's side. How can the Government do that. I am shocked with thier reply. There is no one to help us regarding this. The manager is never there in their customer care centre. the employees working there are least bothered and always tell me to come next day. I have been to their relationship centre daily from the past 14 days and everyday they tell me to come next day. I have more than 300 balance in my account. I can't even do MNP. I have been harrased with this whole thing. From the past 4-5 years I have been using the Tata docomo number. And thus call barring thing has been happening every year whereby they just stop all outgoing calls without informing. Their customer care centers are even worse. they are least bothered about the customer and they blatantly say come next day as we have no idea about the issue. I have been to theier Kormangla Customer Care so many times. The manager is never there to talk to. The employees there are of no use. I want my issue resolved as ASAP. I have wasted a lot of time in this. I have to leave my office everyday to stand in queue in their center to get the problem resolved. And when my turn comes up they ask me to fill the form again. I mean is this is joke.