[Resolved] Tata Docomo — outgoing service closed after paying all my bill

sunnyshinde

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400086

I have paid all bill without any delay to tata docomo against my number mobile number [protected]. But after paying bill tata docomo closed my outgoing service.
Regarding the same i have tried to reach consumer care..
Complaint number ref[protected]
They all time saying we having some issue & we will fix within 1-2 hrs. But now its more than 5-6 days they have not started my service.
Kindly look into this matter. As now a days without mobile phone its very difficult to mange my business transaction.. Kindly resolve as soon as possible

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Feb 16, 2018

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

Tata DoCoMo Customer Care's response Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Jan 12, 2018

Tata DoCoMo Customer Care's response As discussed, you have confirmed that your issue has been resolved and you are able to make Outgoing calls.