[Resolved] Tata Docomo — Over charging | |||
My name is vanit agicha tata docomo mobile no. [protected]. They had made changes in the plan without infroming and charged me rs.5000/-. Now they are not listining anything and saying you have to pay your bill. Please make some rules for this that somebody can hear our complains and solve the same. Regards, vanit agicha [protected]/[protected]. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we request you to write back to us at [protected]@tatadocomo.com along with your feasible timings between 08:00 AM to 9:00: PM and also provide us any other alternative number which will help us to arrange a call back to you to initiate further proceeding.
Regards,
Customer Care,
Tata Docomo.
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we request you to write back to us at [protected]@tatadocomo.com along with your feasible timings between 08:00 AM to 9:00: PM and also provide us any other alternative number which will help us to arrange a call back to you to initiate further proceeding.
Regards,
Customer Care,
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo