Tata Docomo — over commitment/wrong information

Address:

Dehradun, Uttarakhand

Dear sir/madam, My number 93l9988lllha I March 19, 2015 have been active in the postpaid to prepaid. Tata Docomo agent told me I had to come to the monthly rent is 299 + service benefits which are 1- 36000 seconds 2- 200 SMS 3-1 Gb 2g data (for all the month) in roaming- tata to tata-1.2p/s other i/c 0.75 o/g 1.00 std 1.5 rs/m and 1 gb 2g data can be used any where. after that in roaming I used data and other on march 27 2015 I received sms that my uses is rs. 2482. I complaint to tata docomo custmer care twice but no satisfaction they give me. I was requested them to conferencing me to that agent but agent not pick the phone. this is business number and I lost many of my businesses due to o/g barring. I c'nt pay that wrong information and over commitment data bill rest I will pay. customer attention department done not proper inquiry. so please do fast and needfull as soon as possible I c'nt lost my number. thanking you savita anand tangwan con-[protected].