Tata Docomo — Password recovery | |
docomo my account on website login was locked due to wrong password. please retrieve the password asap . and my no is [protected]. thanks. Was this information helpful? | |
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Tata DoCoMo customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Customer,
As per our conversation over the call on your alternate number with Mrs. Kanchana, we regret to inform you that we are unable to process your request for your account password reset as your email id is not registered. Kindly make a note of the same. Hence, we request you to write back to us along with your feasible timings between 08:00 AM to 9:00: PM and also provide us any other alternative number which will help us to arrange a call back to you to initiate further. You can also change the password yourself if you would log on to www.tatadocomo.com & follow the below steps -
1. Click on ""Personal Set up"" Link and select the ""Change Password"" option
2. Type in the Old and New Passwords (you need to re-confirm the new password)
3. Your password needs to be alpha-numeric in nature
4.Click on ""Submit"" to change the password.
Regards,
Customer Care
Tata Docomo
As per our conversation over the call on your alternate number with Mrs. Kanchana, we regret to inform you that we are unable to process your request for your account password reset as your email id is not registered. Kindly make a note of the same. Hence, we request you to write back to us along with your feasible timings between 08:00 AM to 9:00: PM and also provide us any other alternative number which will help us to arrange a call back to you to initiate further. You can also change the password yourself if you would log on to www.tatadocomo.com & follow the below steps -
1. Click on ""Personal Set up"" Link and select the ""Change Password"" option
2. Type in the Old and New Passwords (you need to re-confirm the new password)
3. Your password needs to be alpha-numeric in nature
4.Click on ""Submit"" to change the password.
Regards,
Customer Care
Tata Docomo
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo