[Resolved]  Tata Docomo — Payment issue and usage

Address:Mumbai City, Maharashtra, 600021
Website:Tatadocomo.com

Hi,

I have raised a request to deactivate my account ([protected]) in the month of february and have cleared all payments which was due as per my usage. After that they have taken the safe custody of my card and put it on hold for 3 months. After that without even informing me, they automatically activated the card and started raising bills and now asking me to pay bill for the unused usage. I again raised request to cancel my card on 13 june and still they have kept activated and been mentally torturing me with abusive words to pay bill (I didn't even use even 1 mb) to closed my account. Request to take strict action against them for activating my connection without my request.
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Jul 20, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Kindly provide us your contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

Dear sir/Madam

I (KOMAL OJHA) lost my phone along with tata docomo sim card. Please block my sim card. below details are given:
no. [protected]
holder name (ANITA OJHA)

thank you.

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