Tata Docomo — Payment taken & not deposited at tata docomo

Address:Mumbai City, Maharashtra, 400028
Website:www.tatadocomo.com

My Tata docomo accounrt number is[protected] in name of Balvinder Singh Toteja . i have paid for this connection 2733 rs for 3 months & 4th month free however your employee Mangesh Shinde has taken this amount & not deposited to Tata docomo therefore i keep on getting messages from tata stating that your account is overdue please pay on time this is happening for last 2 months i tried in get in touch with him hes not answering nor getting help form his seniors an some one help me in this as i feel cheated & helpless in this matter please get in touch with asap. I have been getting calls from collection department & as customer i am trying to figure out where am i at fault after paying money in advance i keep on getting messages from Tata docomo stating your bill is overdue . Most unprofessional attitude by Tata Docomo no help from any one & no follow up by anyone in Tata Docomo everyone keep pushing me from one person to another as customer i feel i have made huge mistake by taking tata internet connection . I hope this gets resolved by this email . Please feel free to get in touch through mail or contact me on [protected].
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
I decided to cut my connection from tata, the tata employee came & he disconnected my phone line so that i couldn't go to any other service provider .

This is the service i have got from tata what a shame we are living in the world where customers are treated like king in my case i have felt cheated & harassed by tata.
Dear Customer,

As per discussion with our team, waiver of Rs. 1546/- (plus service tax) has been credited to your account. Please do let us know if you need any further assistance.

Thanks and Regards,
Customer Care
Tata Docomo

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