[Resolved] Tata Docomo — Plan change

gaurav96

from Etawah, Uttar Pradesh

Address:	Bhiwani, Haryana, 127021
Website:	www.tatadocomo.com

Hi mera naam shubham Verma MAi bhiwani Haryana se hu mai Tata Docomo company me postpaid user hu mai kafi preshan hu becoz mene apna plan change ki request dalvai thi jise. 13/8/2016 ko pura Hona tha mera plan filhal 499 ka h mene isko change krva kr 999 ka krvana tha Tata Docomo company ne muje gumrah kiya h mera plan abhi tak change nhi hua h muje baar Coustmer care par time diya ja rha h but m bhot preshan hu is chiz se Ye company sirf Coustmer ko gumrah krti h plz Meri help kre (ph no) [protected]

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Sep 19, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2016

Tata DoCoMo Customer Care's response Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Aug 19, 2016

Tata DoCoMo Customer Care's response Dear Customer,

As per the telephonic conversation with our team, you have expressed dissatisfaction towards delay in processing the request for bill plan change. We regret the inconvenience caused to you. We would like to inform you that we have registered your complaint regarding the same with the docket number[protected].. Kindly bear with us in the interim.

Thanks and Regards,
Customer Care,
Tata Docomo