[Resolved] Tata Docomo — Please ask TATA DOCOMO to return back my documents. | |||
Hi, I have purchased new sim from TATA DOCOMO brand store on 16/10.2014 in Bangalore. New tata docomo sim no : [protected] Store address : Tata Docomo Brand Store 30/1 Silicon Terraces Hosur, Main Road Koramangala, Bengaluru, 190001, India At first in a counter they have kept banner no charges for prepaid sim. Still they were charging 20/- from every customer without bill. I have asked them reason they answered that that's the old banner bla bla ... And in a harse way of speaking. I have not left with other choice I have to pay and I have submitted all the document they have asked. Till now my sim has not been activated. I have visited to store many time for activation but only received stories from them no improvement :(. And worst way of communication. I am from kolkata I was using tata docomo connection over there also. So I have plan to continue the same in Bangalore. But after all this I am thinking to change my mind. A small request from you I don't want my money back but please ask them to return back my document and photograph. So that should not be misused. Thanks and Regards, Nitesh Saha My Contact no : [protected]| Purchased tata docomo sim : [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
As per telephonic conversation with tatadocomo customer care. Attaching snapshot of customer slip and tatadocomo kit to verify sim purchase and sim no.
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Dear Customer,
We regret for the inconvenience caused to you.
As per the discussion over the call on your number. We would like to inform you that the number which you have provided is not reflecting in our records. Hence, we request you to kindly revert us with the scan copy of receipt and write a email to us at [protected]@tatadocomo along with the attachment which will help us to assist you better.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We regret for the inconvenience caused to you.
As per the discussion over the call on your number. We would like to inform you that the number which you have provided is not reflecting in our records. Hence, we request you to kindly revert us with the scan copy of receipt and write a email to us at [protected]@tatadocomo along with the attachment which will help us to assist you better.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Hi,
I have already mailed the snapshot of customer copy slip and tatadocomo kit to verify sim purchase and sim number on email address "[protected]@tatadocomo.com" but no response I have received yet. Its now harrasing me . You all have took almost a month but no solution I have received from you customer care executives.
I am attaching "snapshot of customer copy slip and tatadocomo kit " again for tata docomo purchased number confirmation.
Request you to please resolve this matter at earliest or revert back my document and photo which I have submitted.
Thanks and Regards,
Nitesh Saha
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I have already mailed the snapshot of customer copy slip and tatadocomo kit to verify sim purchase and sim number on email address "[protected]@tatadocomo.com" but no response I have received yet. Its now harrasing me . You all have took almost a month but no solution I have received from you customer care executives.
I am attaching "snapshot of customer copy slip and tatadocomo kit " again for tata docomo purchased number confirmation.
Request you to please resolve this matter at earliest or revert back my document and photo which I have submitted.
Thanks and Regards,
Nitesh Saha
Hi,
Till now no response I have received from TATA DOCOMO. Could you please response.
Thanks and Regards,
Nitesh Saha
Till now no response I have received from TATA DOCOMO. Could you please response.
Thanks and Regards,
Nitesh Saha
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Tata DOCOMO.