Comments
As per the conversation had with our team, we regret for the inconvenience caused to you. We would like to inform you that, in order to stop the flash messages which you are receiving, we request you to turn off the service messages option in the message settings of your handset as Message settings > push/flash/service messages > receiving options > off mode. However you may also visit mobile service center better assistance regarding the same. Kindly note that the flash message you are receiving is a feature based on handset support. It can be deactivated through the DIVE-IN option available as pop up/push messages in your handset. You will get the deactivation option to cancel this service. If still face same concern visit mobile service centre for further proceedings. Further, we would like to inform you that there is no wrong deduction found on your number. For your clarification you can get the all outgoing call details and data usage for your number through the prepaid bill by sending an SMS as PREPAIDBILL to 121 from your mobile number, an amount of Rs.25/- will be deductable from the main account balance for this facility which gives you last one month details. Hence, we request you to maintain minimum balance of Rs.25/- before sending the SMS. Kindly note that the same will be received within 5 days.
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Tata DOCOMO.