[Resolved] Tata Docomo — Port request cancellation [protected]

Sandeep Kumar Britia

from Dimapur, Assam

Address:	474020
Website:	Docomo

My request for port in was to be processed about 10 days back...now i am not in d city for processing it...hence kindly cancel my port in request at the earliest...i have been constantly trying to reach customer care...but no response...i dont want to port my number to docomo due to heavy DELAY...KINDLY CANCEL MY PORT IN REQUEST at the earliest..kindly revert back asap

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Apr 4, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2017

Tata DoCoMo Customer Care's response "Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."

Verified Support

Mar 03, 2017

Tata DoCoMo Customer Care's response We regret to inform you that, we are unable to process your request from our end. Further, we would like to inform you that, as per our records your number activation is under process state since tele-verification is pending on your number, due to which your number has not been activated yet and post documents are updated in system, you will receive a SMS post which you need to call 59059 for tele-verification of your details when network latches on your number to activate the account. Kindly note that the activation process takes 4-5 days and post positive verification card will be activated in 15 minutes & in case verification is done negative, however, you have 2 more attempts for positive verification. Kindly note, Tele verification has to be done from the home circle only.

Sep 10, 2017

Updated by Sandeep Kumar Britia No my complaint remains unresolved