[Resolved] Tata Docomo — postpaid bill amount against [protected]

kanagaraj muthaiyachetty

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560036
Website:	Consumercomplaints

Dear sir/ mam, as i am keep registering complaint on post paid bill amount and every month executive will recommand some other plan, rather than solving the issues. Paid 1460 on 6th sep 2017 without having any due and aagain getting meesage from docomo to pay rs 868 old payment and rs 591 for this month by increasing credit limit to rs 1200. How is given confirmation to increase the limit and hoe come bill amount is getting increased. Need proper closure on priority. Really its not possible to tolerate. Awaiting closure.

Was this information helpful?

No (0)

Yes (0)

Oct 26, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Sep 25, 2017

Tata DoCoMo Customer Care's response As discussed, you have expressed dissatisfaction towards billing and network connectivity. We regret for the inconvenience caused to you. We would like to inform you that we have successfully deactivated internet services with the docket number[protected]. And, and your current outstanding bill Rs.286/- And your bill cycle date is 17th of every month, Please save your docket number, you?ll need it for any future correspondence. Kindly note that we have successfully updated bill delivery mode as EMAIL