[Resolved]  Tata Docomo — Prepaid Connection deactivated without any reason

Address:

Hyderabad, Andhra Pradesh

I have ported my number [protected] from idea to tata docomo in August. Everything was fine till today. All of sudden with out any notice my outgoing and incoming services blocked and I am not even able to call to Customer care. I visited Tata Docomo store in Secunderabad to enquire about my problem. To my utter surprise one guy answered that they will activate my services if i convert my connection to postpaid. I asked why was that? He said that my sim card was blocked due to heavy calls or SMS. I think no company will do that for these kind of reasons. This is not good for a brand like TATA. Very Disappointing service.