[Resolved] Tata Docomo — prepaid to postpaid | |||
hello Sir, My name is akshay pawale.i am using tata docomo number([protected]) from last four.In last week i got call from tata docomo customer care whose name is akshay chahan(mb.no.[protected]).He gave me postpaid plan of Rs.350 and convience me to convert to from prepaid to postpaid.On saturday (31may2014) excutive of data docomo whose name is vinod chavan(mb.no.[protected]) collect the document & cash 350rs (as deposite).And it is inform me that new sim will active on monday(2 jun2014).From monday.From monday i am always calling to akshay chavan regarding activation of new sim but he is not giving me satisfied answer.On 4jun2014 i contact senior officer of docomo whose name is prashant(mb.no.[protected]), he said me your sim will active on 4jun2014 at 7.00p.m.Still it is not activated.after that i call all these people but they are ignoring me and not receiving my call also. I had waste 4 days for active sim, but yet it is not activate.And i have call these people in 4 days many time.so even i waste my balance. So, i request you to give action regard all these people and help me to active sim or revert my money which is deposite and waste in calling them. waiting for your positive reply. regards, Akshay Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr.Akshay,
We tried to speak to you personally on your alternate number to understand your concerns regarding network however, we were unable to contact you, since the call was not answered.
We would like to inform you that your connection has been activated on 07-JUN-14 post completion of successful verification.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your alternate number to understand your concerns regarding network however, we were unable to contact you, since the call was not answered.
We would like to inform you that your connection has been activated on 07-JUN-14 post completion of successful verification.
Thanks and Regards,
Customer Care
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.