[Resolved] Tata Docomo — Prepaid to Postpaid Migration Tata Docomo Bangalore | |||
I have chosen to switch Tata Docomo Postpaid plan for my existing Prepaid number. They initially asked for all the documents to provide and then they will send me the new SIM for this plan with the same number .As per discussion with there sales representative supposed to courier me the SIM after I sent the documents on 1st Nov, which was perfect for me . But I didn't receive the SIM till now after 8 days passed. On the contrary the Postpaid plan is already activated though the SIM is not delivered yet and my Prepaid SIM is deactivated as the plan in now migrated . So I am clueless what's going on. I communicated them several times and as usual they used to promise me the SIM will reach at me very next day . I tried to register the complaint in Tata Docomo site but its buggy itself . Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
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