Tata Docomo — Provide improper information

avmat66

from Nashik, Maharashtra

Address:

Nagpur, Maharashtra, 440009

In tatadocomo theire is service of providing carry forward data on 3g data plan but they didnt provide the same to me. First i recharged my no. By rs.93 with 3g data plan for 5 days for the last i recharged with 65 rs. With 3g data plan of 200 mb for 28 days. I negotiate about the same with customer care executive, they answered the rs.65 recharged is frc recharged but they didnt mentioned the same in their website from whre i recharged the no.
I hope your forum may listen my request and take the legel action on service provider.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo