[Resolved]  Tata Docomo — Recharge Failed

Address:Meerut, Uttar Pradesh

Sir The refund from company not yet 10/8/15 and I recharge on 6/8/15 Please help.No reply from the future corporate who cut money from account. There is no cash back from T24 recharge the detailed summary as below mention please Reply & Give my mony back if the recharge cancel from ur side but the money not returned in my account by ur side and also recharge not done yet. I[censored] recharged after this mail please let me know by mail on same id REGARDS Puahpinder singh Sent from Samsung Mobile -------- Original message -------- From: Appellate Date:03/08/2015 18:41 (GMT+05:30) To: [protected]@yahoo.com Subject: RE: Feedback : T24 Mobile App User Dear Pushpender Ji, Thank You for writing to us. We have received confirmation from concern department that you had attempted five times but we received a payment only once. While you got correct benefits against successful trans#. Please let us know, if issue still persists. Best Regards, Warm Regards T24 Mobile Team Customer Service 30 Jul 2015 TRAN NO.[protected]PAYUFUTURECORPORATER chq no.[protected] 30 Jul 2015 300.00 Namaste, Sir I recharge 300rs for my mobile[protected] from this T24 app but recharge not done but amount cut from my bank account Please help me and confirme if the recharge done. If not done than how much time to be taken for refund my 300-/rs Regards Pushpinder singh Regards Pushpinder Singh Mobile no. [protected] Email Id [protected]@yahoo.com
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Aug 8, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Aug 11, 2015
Updated by Pushp_singh13
Tata DoCoMo - Recharge Failed

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Pushp_singh13 on Aug 10, 2015
Sir The refund from company not yet 10/8/15 and I recharge on 31/7/15 I complain before on 6/8/15 but no reply Please help.No reply from the future corporate who cut money from account. There is no cash back from T24 recharge the detailed summary as below mention please Reply & Give my money back if the recharge cancel from ur side but the money not returned in my account by ur side and also recharge not done yet. I[censored] recharged after this mail please let me know by mail on same id REGARDS Puahpinder singh Sent from Samsung Mobile -------- Original message -------- From: Appellate Date:03/08/2015 18:41 (GMT+05:30) To: [protected]@yahoo.com Subject: RE: Feedback : T24 Mobile App User Dear Pushpender Ji, Thank You for writing to us. We have received confirmation from concern department that you had attempted five times but we received a payment only once. While you got correct benefits against successful trans#. Please let us know, if issue still persists. Best Regards, Warm Regards T24 Mobile Team Customer Service 30 Jul 2015 TRAN NO.[protected]PAYUFUTURECORPORATER chq no.[protected] Jul 2015 300.00 Namaste, Sir I recharge 300rs for my mobile[protected] from this T24 app but recharge not done but amount cut from my bank account Please help me and confirme if the recharge done. If not done than how much time to be taken for refund my 300-/rs Regards Pushpinder singh Regards Pushpinder Singh Mobile no. [protected] Email Id [protected]@yahoo.com
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo
Dear Customer,

As per the telephonic conversation had with our team member, we sincerely apologize for the inconvenience caused to you. In this regards, we would like to inform you that you can mail us at [protected]@T24mobile.com for better assistance.

Thanks and Regards,
Customer Care
Tata Docomo

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