Tata Docomo — Recharge successful but benefit get

Address:Pune, Maharashtra, 411051
Website:Tata docomo

I have recharge rs255 online on our tata docomo side, but benifit not get yet, offer was 2 gb 3g data 1 paisa call rate & 50 rs talktime. After recharge this offer i get the mail about the recharge related, But talktime not come in my account, after recharge i complaint with costomer care exictive said that tipe recharge not available in tata docomo, so i rise complaint on tata docomo portal but no one give me response, after that i call to customer care they said that our exicutive will call u about that but no one call me from custome care.so please resolve the essue & help me.
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Dear Customer,

Kindly share with us your 10-digit Tata Docomo number, alternate contact number and email ID.


Regards,
Customer Care
Tata Docomo
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

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