[Resolved] Tata Docomo — Recharged amount not credited | |||
In my inbox message came from docomo like recharge with 251 you will get 150 talk time& 1GB 3g data then I recharge with 251 but I get 100 talk time&1GB 3g data. Then I call to customer care, from 7days onwards they are telling within 24hours will come. But up to now my problem is not solved. I requested to customer care take my complaint. But they're telling we won't take complaint you should wait there is no other way like that there r telling. My mobile no:[protected] Recharged date:08/08/2016 Was this information helpful? | |||
Sep 19, 2016 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Aug 16, 2016 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Aug 19, 2016 Tata DoCoMo Customer Care's response Dear Customer, As per the conversation with our team, we regret the inconvenience caused to you. In this regard, we would like to inform you that upon verifying our records the recharge of RC 251 has been successfully done on your number on[protected] at 10.54AM and credited with the benefit of 1GB 3G data + Rs.100/- Talktime for 28 days. However, being a loyal customer of TATADOCOMO an amount of Rs.50/- has been successfully credited to your account as a goodwill gesture with the docket number ABAL[protected] on 17-AUG-2016 12:55PM. Thanks and Regards, Customer Care Tata Docomo | |||
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