[Resolved] Tata Docomo — refund not given, not attended complaint | |||||
I applied for refund of security deposit for international roaming and advance for porting out. Docomo agent closed shop after promising return for over a month. Applied to docomo online and on asking submitted receipts copies. Thrice complained. Every time was called by phone and told cheque sent. Informed did not receive cheque. Was promised action and will send cheque. No action every time after that. Was this information helpful? | |||||
Oct 27, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Sep 22, 2017 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Sep 25, 2017 Tata DoCoMo Customer Care's response We would like to inform you that your concern regarding delay in refunds has already been forwarded to concerned team on top most priority. Upon the resolution of your concern, you will be duly notified. Kindly bear with us in the interim.
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