[Resolved]  Tata Docomo — Regarding Callertune promo Deactivation

Address:Hyderabad, Andhra Pradesh

I am a Tata Docomo GSM Prepaid customer, I've activated caller tune for a 6months rental of Rs.150/. i have activated this service for hearing my favorite songs to my callers, but now the complaint is the service provider are playing their Advertisement before my Caller Tune. Its (promo) approximate length is 7 secs. I want to stop this promo before my caller tune. My Number : [protected].Please solve my problem ASAP!
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Aug 5, 2021
Complaint marked as Resolved 
Tata Docomo customer support has been notified about the posted complaint.
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Comments

Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per our discussion over call, , we would like to inform you that, promos cannot be deactivated.

Thanks and Regards,
Customer care,
Tata Docomo.

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